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As we turn 10, we thought it was important to look back over the past decade, not only to celebrate but to critically examine where we made the most difference, and where we perhaps didn’t. We wanted this reflection to go beyond a congratulatory exercise and engage our community of clients, helping inform how we approach our work in the next 10 years.
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How we react and respond to the challenges we face directly shapes culture, relationships, and decision-making, ultimately influencing the outcomes we achieve. Yet, we often overlook the importance of how we interact and the patterns and dynamics that prevent us from doing great work together.
Our work focuses on uncovering these often-overlooked dynamics that impact how people work together, helping leaders and organisations build greater awareness of the underlying patterns that shape their interactions. With this awareness comes greater choice and skill, enabling teams to break down barriers, improve relationships, and make better decisions. Through this work, we help our clients cultivate a culture where people can do their best work—together—leading to more meaningful, sustainable outcomes.
The depth of impact is always a result of many interconnecting factors and our role is to act as enablers, creating the conditions for learning and supporting the capacity to respond more effectively to challenges together. When done well, this impact continues to grow long after our involvement has ended.
Below are some key metrics summarising the focus of our work over the past decade. These provide a useful overview, but the stories and patterns behind them give us more insight into our work which we explore in the following pages of this report.