years of IMPACT (3)

Although the impact of our work can be difficult to measure, doing so is essential.

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As we turn 10, we thought it was important to look back over the past decade, not only to celebrate but to critically examine where we made the most difference, and where we perhaps didn’t. We wanted this reflection to go beyond a congratulatory exercise and engage our community of clients, helping inform how we approach our work in the next 10 years.

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Quality leadership and collaboration aren’t just nice to have—they’re essential to driving meaningful change.

How we react and respond to the challenges we face directly shapes culture, relationships, and decision-making, ultimately influencing the outcomes we achieve. Yet, we often overlook the importance of how we interact and the patterns and dynamics that prevent us from doing great work together.

Our work focuses on uncovering these often-overlooked dynamics that impact how people work together, helping leaders and organisations build greater awareness of the underlying patterns that shape their interactions. With this awareness comes greater choice and skill, enabling teams to break down barriers, improve relationships, and make better decisions. Through this work, we help our clients cultivate a culture where people can do their best work—together—leading to more meaningful, sustainable outcomes.

 

We see evidence of impact when...

At the centre of our approach is our Collaboration Compass, which builds skill and capability across 4 domains of action - we use this framework to guide how we see evidence of impact over time. 

collaboration compass
rise beyond - evidence of impact

 

Yet, the depth of impact is always a result of many interconnecting factors, so our contribution as consultants can be difficult to measure. Our work, after all, is only an enabler and, at its best, creates the conditions for learning and building the capability to respond better together to the challenges we face. If done well, this continues long after we've left.

 

10 Years at a Glance

10 Years of Impact Infographic

Short Commentary

As you can see, we have worked in multi-year partnerships with clients with a reach across many regions worldwide. We have always been industry agnostic, as given the nature of our work, the underlying dynamics that exist between people are the same irrespective of what work they are doing; that said the more work we do in each field, the more relevant experience we can bring to their specific contexts at the same time. One example is that 40% of our work has been with family businesses, something we find brings its own unique challenges and dynamics that we are well equipped to support, given our own experience. 

Whilst the last decade we have primarily focussed on private sector clients, we are excited that our work is increasingly expanding into the public and third sectors and we're looking forward to increasing our reach beyond the private sector in the next decade. 

Tracking these metrics are important, yet it's the stories and patterns behind these numbers that give us more insight into our impact. The following pages of this report dig into what we heard in the feedback, and what this might mean for our work going forward.